Shipping & Returns

SHIPPING & RETURNS

SHIPPING

Please note all deliveries are sent in discreet packaging with no company logo or details visible. 

HOW MUCH DOES DELIVERY COST?

Ireland 

Delivery is FREE on all orders over €30.

Delivery costs €4.95 for all orders under €30. 

United Kingdom

Delivery is FREE on all orders

Europe and Rest of World 

Unfortunately we do not offer shipping outside of the UK and Ireland at the moment. Our products are available on www.amazon.co.uk. 

HOW LONG WILL DELIVERY TAKE?

Ireland

Irish orders are dispatched by our courier UPS (track & trace) and will be delivered within approximately 2-3 days. A signature is required to complete delivery.   

If no one is available to sign for your delivery then an information slip will be left at the address with details of how you can collect your package.

UK

UK orders are dispatched by Royal Mail and will be delivered within approximately 2-3 days. A signature is required to complete delivery.   

If no one is available to sign for your delivery then an information slip will be left at the address with details of how you can collect your package

COVID-19 DELIVERY UPDATE

Proceive is operating as normal. All orders are processed safely and sent with our couriers who are operating safe, contactless delivery. However due to increased restrictions on shipping and new work practices around social distancing relating COVID19 please allow additional time for you delivery. If you have any questions about your delivery please contact us at: info@proceive.com 

RETURNS

Items purchased can be returned for a refund within 14 days of delivery. All refunds will be made via the card used to make the purchase. Items returned must be as new, in the original packaging, unopened and in re-saleable condition. All returns must be accompanied by a copy of the delivery docket received with your order.  

Please return your item/s to:

Ireland 

Proceive

c/o Ocean Healthcare

5C Nutgrove Office Park,

Rathfarnham, 

Dublin 14,

Ireland 

UK

Proceive

c/o Virtual Logistics

Unit 2, Magnesium Way

Burnley Bridge Business Park

Burnley

BB127BF

UK

No responsibility can be accepted for items that are lost in transit so it is recommended that all items are returned via tracked delivery.  

FOR QUERIES CONTACT US

If you have any further queries in relation to your order please do not hesitate to contact us directly, +353 1 2968080 or info@proceive.com 

Ocean Healthcare is the official distributor of Proceive.