Please note all deliveries are sent in discreet packaging with no company logo or details visible. 

HOW MUCH DOES DELIVERY COST?

Ireland 

Any order over €29.95 – FREE.

€4.95 for orders under €29.95

UK

Any order - FREE

Europe  

Unfortunately, we do not offer shipping outside of the UK & Ireland at the moment.

However, if you are looking to order from the Netherlands you can order directly at www.proceive.nl

Rest of World

Unfortunately, we do not offer shipping outside of the UK & Ireland at the moment.

HOW LONG WILL DELIVERY TAKE?

Ireland 

Irish orders are dispatched by our courier DPD (track & trace) and will be delivered within 2 days. A signature is required to complete delivery.   

If no one is available to sign for your delivery then an information slip will be left at the address with details of how you can collect your package.

UK

UK orders are dispatched by Royal Mail and will be delivered within approximately 3-5 days. A signature is required to complete delivery.   

If no one is available to sign for your delivery then an information slip will be left at the address with details of how you can collect your package

Please note: We've recently moved warehouses, so UK deliveries may take a little longer than usual. Thanks for your patience.

RETURNS

Items purchased can be returned for a refund within 14 days of delivery. All refunds will be made via the card used to make the purchase. Items returned must be as new, in the original packaging, unopened and in re-saleable condition. All returns must be accompanied by a copy of the delivery docket received with your order.  

Please return your item/s to:

Ireland

Proceive

c/o Ocean Healthcare

Unit 13, Block A, The Courtyard

Carmanhall Rd

Sandyford Business Park

D18 Y397

Ireland

UK

Proceive Customer Return - Walkers Logistics Unit 1

Ramsbury Rd,

Lambourn Woodlands,

Hungerford

RG17 7TJ

No responsibility can be accepted for items that are lost in transit so it is recommended that all items are returned via tracked delivery.  

FOR QUERIES CONTACT US

If you have any further queries in relation to your order please do not hesitate to contact us directly, +353 1 2551766  or info@proceive.com 

Ocean Healthcare is the official distributor of Proceive.