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We Are Closed Easter Monday. All Orders Will Be Dispatched Tuesday 22nd April

Shipping & Returns

Please note all deliveries are sent in discreet packaging with no company logo or details visible. 

HOW MUCH DOES DELIVERY COST?

Ireland 

Any order over €29.95 – FREE.

€4.95 for orders under €29.95

UK

Any order - FREE

Europe  

If you are looking to order from the Netherlands you can order directly at www.proceive.nl

Otherwise, please see our European Shipping Chart below

Country Shipping Cost
Austria                    13.50
Belgium                    10.00
Bulgaria                    24.00
Croatia                    15.00
Czechia                    10.00
Denmark                    13.50
Finland                    24.00
France                    12.00
Germany                    10.00
Greece                    26.00
Hungary                    10.00
Iceland                    26.00
Italy                    15.00
Latvia                    15.00
Lithuania                    12.00
Luxembourg                    10.00
Norway                    24.00
Poland                    10.00
Portugal                    13.50
Romania                    26.00
Serbia                    26.00
Slovakia                    12.00
Slovenia                    12.00
Spain                    15.00
Sweden                    15.00
Switzerland                    13.50

 

Rest of World

Unfortunately we do not offer shipping outside of Europe at the moment 

 

HOW LONG WILL DELIVERY TAKE?

Ireland 

Irish orders are dispatched by our courier DPD (track & trace) and will be delivered within 2 days. A signature is required to complete delivery.   

If no one is available to sign for your delivery then an information slip will be left at the address with details of how you can collect your package.

UK

UK orders are dispatched by Royal Mail and will be delivered within approximately 2-3 days. A signature is required to complete delivery.   

If no one is available to sign for your delivery then an information slip will be left at the address with details of how you can collect your package

Europe 

European orders are dispatched by our courier DPD (track & trace) and will be delivered within 5-7 working days. A signature is required to complete delivery. 

RETURNS

Items purchased can be returned for a refund within 14 days of delivery. All refunds will be made via the card used to make the purchase. Items returned must be as new, in the original packaging, unopened and in re-saleable condition. All returns must be accompanied by a copy of the delivery docket received with your order.  

Please return your item/s to:

Ireland & Europe

Proceive

c/o Ocean Healthcare

Unit 13, Block A, The Courtyard

Carmanhall Rd

Sandyford Business Park

D18 Y397

Ireland

UK

Proceive Customer Return - Lama Fulfilment

K2 Distribution Centre,

Shuttleworth Mead Business Park,

Blackburn Road,

Padiham,

Lancashire,

BB12 7SN

 

No responsibility can be accepted for items that are lost in transit so it is recommended that all items are returned via tracked delivery.  

 

FOR QUERIES CONTACT US

If you have any further queries in relation to your order please do not hesitate to contact us directly, +353 1 2551766  or info@proceive.com 

Ocean Healthcare is the official distributor of Proceive.

 

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