Shipping & Returns
SHIPPING & RETURNS
SHIPPING
Please note all deliveries are sent in discreet packaging with no company logo or details visible.
HOW MUCH DOES DELIVERY COST?
Ireland
Any order over €30 – FREE. €4.95 for orders under €30
UK
Any order - FREE
Europe (selected countries)
Any order - €9.95
We currently ship to Austria, Belgium, Croatia, Czechia, Denmark, Estonia, Finland, France, Germany, Hungary, Italy, Latvia, Lithuania, Luxembourg, Poland, Portugal, Slovakia, Slovenia, Spain & Sweden.
If you are looking to order from the Netherlands you can order at www.proceive.nl
Rest of World
Unfortunately we do not offer shipping outside of Ireland, the UK or Europe at the moment.
HOW LONG WILL DELIVERY TAKE?
Ireland & Europe
Irish and European orders are dispatched by our courier DPD (track & trace) and will be delivered within approximately 3-5 days. A signature is required to complete delivery.
If no one is available to sign for your delivery then an information slip will be left at the address with details of how you can collect your package.
UK
UK orders are dispatched by Royal Mail and will be delivered within approximately 2-3 days. A signature is required to complete delivery.
If no one is available to sign for your delivery then an information slip will be left at the address with details of how you can collect your package
RETURNS
Items purchased can be returned for a refund within 14 days of delivery. All refunds will be made via the card used to make the purchase. Items returned must be as new, in the original packaging, unopened and in re-saleable condition. All returns must be accompanied by a copy of the delivery docket received with your order.
Please return your item/s to:
Ireland & Europe
Proceive
c/o Ocean Healthcare
Unit 13, Block A, The Courtyard
Carmanhall Rd
Sandyford Business Park
D18 Y397
Ireland
UK
Proceive
c/o Virtual Logistics
Units C1-C4, Junction 7 Business Park
Blackburn Road
Clayton Le Moors
ACCRINGTON
BB5 5JW
No responsibility can be accepted for items that are lost in transit so it is recommended that all items are returned via tracked delivery.
FOR QUERIES CONTACT US
If you have any further queries in relation to your order please do not hesitate to contact us directly, +353 1 2968080 or info@proceive.com
Ocean Healthcare is the official distributor of Proceive.